Information We Collect

When you reach out to inquire about corporate flower arrangements or gift services, we collect information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance site performance and understand how customers discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Lounge Harbor Gold respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we employ strong security measures, no online transmission method is perfectly secure. We continually update our safeguards to address evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be allowed to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us via the details listed at the policy's end. We will respond within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention periods differ by data type and collection purpose.

Cookies and Website Tracking

We employ cookies and analogous technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences in your browser settings. Note that disabling certain cookies may impact site functionality. For thorough details on our cookie practices, consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party websites or services. This privacy policy covers only Lounge Harbor Gold and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When notable changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.